Great work environment, decent pay. * From everywhere: [protected] Ext. Sincerely, Salesperson claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket. * From everywhere: [protected] Ext.3240 The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. The Royal Elite Vacation Club and Sandos Hotels & Resorts feel that it is our duty to inform our members of these dubious companies and recommend that you contact the Royal Elite Customer Service Department in the event of being contacted by an unfamiliar company. Los clientes que se registran para ser miembros del club, supuestamente tienen acceso exclusivo a ofertas especiales en ms de 180 propiedades de complejos tursticos en los Estados Unidos, Mxico y el Caribe. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. Of course, the fact that the Royal Elite Vacation Club felt the need to post online like that isnt a good sign to us, it says that its far too difficult to contact customer service, which is another scam red flag. We canceled within 5 business days. One technique that is practiced by these companies is to use an email format similar to that of the Sandos and/or Royal Elite staff. Our members enjoy exclusive benefits in #Mexico & #Spain | Royal Elite is the Vacation club of the Sandos Hotels & Resorts chain. Companies can ask for reviews via automatic invitations. They have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. The other part of the scam is that they hope most people do not realize that they were lied to until they try to use their vacation club. * From Canad/Usa: [protected] Ext. We like to recommend timeshare exit companies that offer a low up front fee escrow payment option, so you are protected from scams. * From everywhere: [protected] Ext.3240 http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/. Book at the #1 Vacation Rental in Roth, . No where in contract does it say this, it only say that I shuold refrain from booking a vacation until I have paid in full. 3 Royal Elite Vacation Club reviews. Beware! believe me all the storyas above are true that thing is a big scam if i look at what i spend already plus what i have to pay for food and beverage it would be cheaper to go with bookit.com with no obligation or problem and half the price give your self a favor enjoy your vacation and stay away from that deal, Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. 3203, 3204, 3205 The process took 1 week. This is a forum with more Royal Elite timeshare owners who feel they were scammed by this company: Our work is based on a Contingency Basis: NO RESULTS, NO PAY. When looking into whether Royal Elite Vacation Club had an official timeshare exit program, we found a page connected to their guest portal with tips on avoiding timeshare resale scams. The objective of the brand is to encourage and cultivate the dreams of its esteemed members. They never sell your timeshare and you end up owning two timeshares. Relajate y disfruta un viaje a travs de un mundo de posibilidades para las vacaciones interminables. * From everywhere: [protected] Ext. Definitely recommend this resort to anyone! Well, that is what the scam is. We hope to see you soon at your Vacation Home! Claim your profile to access Trustpilots free business tools and connect with customers. Why give them any money when there are so many other nice resorts.More, Dear gotitans,Dear Member.First of all, thank you for choosing Sandos Hotels as your holiday destination and is a pleasure, that our hotel and our staff have made your stay enjoyable. Bravo Royal Elite! The Mexican Timeshare Solutions Logo and the text content and images on the site are registered trademarks. If you want to save money and stay in better rooms with more perks and benefits then Royal Elite Vacation Club is for you. Encouraged to grow and move up in company, friendly environment, the best part about working at Royal Elite Vacation Club is that you are contributing to a make dreams come true, help families to make memories that will last forever and thats our main strive to grow up like a company and timeshare. There are some members that purchased their memberships before Sandos Hotels took Members enjoy of a fully dedicatedcustomer service attention and support 7 days a week. In regard to your comments about the Vacation club, we made a research about it and we could detect it as you well say, the request for cancellation was made within 5 days. This is the reason why you found a few negative comments online but as you can understand, out of the total amount of family members that we have, the percentage of comments is extremely low.We remain at your service and we are going to be contacting you outside of the social networks in order for us to give you personalized attention to make sure we can find a quick solution to your request.Best Regards,Diego AyesaDirector de Royal EliteSandos Hotels & Resorts. We waited 1:30hs and when we arrived to the room it wasn't yet clean up. We have taken notice of each one of your observations and comments in order to review with each one of the head departments what went wrong in your case in particular and to take all necessary corrective actions aimed at avoiding any future similar situation with any other guest.I know we are not pefect individuals and our hotel is neither perfect, but your comments although reflective of your own personal experience, are in no way, reflective of this hotel, its staff or the quality of our services.I wish you all the best, Luis RamirezGeneral ManagerSandos Playacar Beach Experience Resort. We knew the sales person was most likely misrepresenting information. Therefore, Royal Elite is not liable for any interaction or outcome with the aforementionedcompany. Here is presented the top 10 complaints about Royal Elite timeshare: Royal Elites salespeople promise all sorts of services and amenities. Leave you comment below and share your opinion with us. Our work is based on a Contingency Basis: NO RESULTS, NO PAY. Quality Control Department !Muy Bien!!! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I understand that my permission described herein overrides my listing on any state or federal do not call list and any prior listing on the do not call lists of our partners and is optional. To finalize this is not an investment and do not buy for vacationing because you can get better deals on the web, do not fall into his lies or if you see him or receive an invitation from any person to attend the vacation program meeting (timeshare program) just refuse the invitation you receive, we would assure you that even the person who invites you to this meeting is lying. These were not with the BBB, as Sandos Resorts has an inactive page and Royal Elite doesnt have a page with them at all, but we were able to find a few TripAdvisor reviews that spoke to the sales practices behind the timeshare program at a few different Sandos properties. What is Royal Elite and why is it such a good deal? I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. Taking it slow and knowing what you want not what someone else convinces you that you want is the best way to avoid any kind of scam. www.royalelite.com Every number and email address they provide to you after purchasing something is fake. https://www.facebook.com/groups/sandosplayacarfans, https://www.facebook.com/groups/sandoscaracolfans, https://www.facebook.com/groups/sandosroyaleliteguests. You can book at any of the Sandos resorts. Desde Mexico: [protected] We canceled within 5 business days. This review was chosen algorithmically as the most valued customer feedback. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). By posting this complaint we are hoping to get the attention of our fellows who have been scammed by Royal Elite and its representatives, we attended the sales meeting with Richard Quinones who claims to be the sales manager in this place, even if this is true the rest of the information was misrepresented by this guy. I acknowledge that this consent may only be revoked by email notification to [email protected]. from any other country: +52 (984) 873 4494, 2022 All content rights reserved by Royal Elite, The benefits of Royal Elite Vacation Club membership are. , submit the contact form on the right side of this page, or initiate the live chat to get started. She also said the All Inclusive fee could not ever go over $100/day/person. When youre ready to cancel Royal Elite Sandos Resorts timeshare, wed love to help you find a reputable timeshare exit company who can help. Dear jholthaus,On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. You will experience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. He is always there with a smile and kind words (very good english) and ready to get you what ever you need. From USA/CAN: [protected] I recommend paying the few extra dollars for an upgrade! Buy timeshares Whats the big risk about it? We would never recommend this again.. Before you leave, do you have any questions I can answer? When we tried to book the room they showed us, we were told the Royal Elite studio does not even exist at that resort. 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